Help / FAQ

We work closely with your school to coordinate a distribution date that works for your school. Cap/Gown units that include shipping will not be part of a school distribution but will ship to the shipping address provided at the time of order placement. Different schools and/or districts have different methods of delivery. Please feel free to contact us with any questions we can help you with.

Prior to wearing your gown, take it out of the bag and hang it on a hanger. You may use some light steam to remove any wrinkles.

If you choose to iron your graduation gown, here are a couple of quick tips:

1. Turn the gown inside out and use the “Warm” setting on your iron.
2. Move the iron continuously; don’t stay too long in one spot! Hang the gown to keep it wrinkle-
   free.
    

There is no need to wash the gown as your gown is delivered new.

According to tradition, the tassel is worn on the right side and, as a class, is moved to the left at the end of the graduation ceremony.

We pride ourselves in making sure you look your best for your graduation. If your cap and gown arrives and you need to correct something, please contact us as soon as possible.

We’d love to send you the latest custom ring offerings and ring sizer so you can confidently order the ring that’s right for you. Please email us at: [email protected] so we can help you. Provide your school name, student name, and mailing address.

The “Official Class Ring” is a high-quality ring featuring your school, graduation year, and mascot. It is exactly as pictured and cannot be changed. It features a white alloy metal with clear stone and is available in whole sizes only.

Your Grad Announcements, Personal Notes, Return Address Labels, and Personal Grad Map are custom products, therefore changes or cancellations are not accepted after your order has been submitted and the receipt has displayed on your screen. If any of your products arrive damaged or defective, please contact us as soon as possible.